Worker invites the participant.
One email or SMS with a magic link. No passwords, no app store, no setup call. The participant lands inside their own ledger.
worker → participantLaunching within 45 days · Founding-member pricing open
Less
NDIS paperwork,
no headaches.
Built for solo Self-employed support workers who run their own NDIS practice on their own ABN. No agency, no employer. and People receiving NDIS-funded support. The worker works directly with them.. Every present and future NDIS requirement managed from start to finish. Get ahead before you fall behind.
$39/mo locked for life·$59 at public launch·Opt in for the closed beta
One app, both sides
Plan-manager-ready NDIS invoicing
Follows the NDIS Code of Conduct
Your records never leave the country
The problem
Worker:
It's 9pm on a Sunday. Six unsigned timesheets. My A mandatory NDIS clearance that confirms a worker is safe to deliver supports. Renewed every five years. The first major expiry wave hits in February 2026. expires next month. The A registered NDIS provider that pays your invoices on the participant's behalf out of their plan budget. Plan-managed participants don't handle the money themselves. bounced my last invoice. The clock resets while I rebill. Every tool I've tried charges me for five staff I don't have.
Participant:
I'm asked to sign something a week after the shift. I see line items I didn't know I could be charged for. I find out my The funding plan the NDIS gives a participant. A set budget for supports over 12 months, broken into categories. is gone when the visits stop.
ThimbleCare was built to fix exactly that.
How it moves
From an invite to a paid invoice, in eight steps.
worker actionparticipant action
Participant signs the Service Agreement.
Fourteen elements, plain language, typed-name signature. Filed for seven years. Both of you keep a copy.
bothWorker delivers the shift.
Clock in, clock out, write the note. Tagged to a goal from the participant's plan, saved to a single timeline.
workerParticipant sees the note the moment it lands.
Same notification, same timestamp, same words. No reconciliation later. No surprises.
participantWorker closes the week.
The week's shifts collapse into a draft timesheet. Lines priced against the official NDIS pricing list by date, day type, and remoteness zone.
workerParticipant approves, line by line.
Tick the lines that are right. Open a dispute on the ones that aren't. Disputed lines stay put until both of you agree.
participantInvoice generated, in the format plan managers accept.
Bill-To pre-filled from the participant's plan manager record. PDF and structured data ready to send.
workerPlan manager pays. Both of you see the receipt.
Payment hits the worker's account, status flips to paid in the ledger, the participant's plan budget ticks down. One source of truth.
plan manager → bothaudit log
Every one of those eight steps writes an immutable line to a shared audit log. Who, what, when, on what device. Audit-ready by default. The full timeline, in one clean export.
Why it matters
Five problems this week. Five fewer next week.
Three things built for both of you. Three for the worker alone. Labelled honestly either way.
01
Shift notes that don't get re-litigated.
Every note is written by the worker and visible to the participant the moment it's saved. Tied to a goal from the participant's The funding plan the NDIS gives a participant. Their budgets and the goals they're working towards., locked the moment it's saved.
Immutable once saved. Addenda only, never silent edits
Goal-linked, with a rolling progress rollup the participant can see
both of you
02
Timesheets without the chase.
Every timesheet is signed off by both of you before it becomes an invoice. The participant (or their A person formally appointed to make decisions for a participant. A parent, guardian, or someone with Power of Attorney. They sign on the participant's behalf.) sees each shift, each hour, each support type, and ticks. Nothing moves without an explicit tick.
Typed-name signature under the The Australian law that recognises typed and electronic signatures as legally equivalent to handwritten ones, when paired with name, timestamp, and IP.
Disagreements raise an in-record dispute, never an auto-report
both of you
03
Plan managers pay you faster.
Every line is priced against the official NDIS rate before it leaves your phone. No bouncebacks, no awkward emails at 6pm, no rebilling. The participant sees the invoice before the plan manager does. Lines resolve to the NDIS Pricing Arrangements and Price Limits. The official NDIA document setting the maximum hourly rate for every support type, by day, region, and intensity. Updated each year. by service date, day type, and Modified Monash Model. The geographic remoteness category (MMM 1 to 7) that sets the loading on regional and remote shifts..
Bill-To auto-populates from the participant's plan manager record
Invoice PDF locked to NDIA-required format. 7-year archive
worker-side · visible to both
04
Stop losing shifts to expired certs.
One upload of your First Aid cert creates two reminders, The standard nationally-recognised First Aid certificate (Provide First Aid). Required for most NDIS work. 3-year expiry. and The standalone CPR refresher certificate. Bundled into HLTAID011 but expires faster, after one year. Most workers forget this one., on the clocks they actually expire on. NDIS Worker Screening Check. The national clearance every NDIS worker must hold. Renewed every 5 years., WWCC, Blue Card, Ochre Card, all mapped to the states your caseload's in.
90/60/30/7-day expiry reminders. To you, optionally to the participant
Lapsed credentials silently lock the related shift types
worker-side
05
NDIS guidelines, before they catch you out.
When the The National Disability Insurance Agency. The federal body that runs the NDIS, sets the price caps, and publishes the rules. pulls a line item, changes a price cap, or tightens a guideline, you hear about it the same week. Plain English, what it means for your invoices and shift notes, what to do next.
PAPL rate changes flagged the week they're published
Guideline updates explained in two sentences, not 40 pages
worker-side
06
July 1 is just another Tuesday.
Every kilometre logged with the shift. Every rate and allowance captured the moment it happens. Deductions sorted as you go, not reconstructed in July. Tax-ready export when your registered agent asks for it.
Kilometres logged with the shift, never reconstructed later
Income CSV your tax agent can import without reformatting
worker-side
See it for yourself
Ten flows. Two people. One ledger.
The worker writes it. The participant approves it. Nothing becomes an invoice without both signatures. That's the whole shape of it.
For Behaviour Support practitionersA real A formal plan written by an NDIS-registered Behaviour Support Practitioner that sets out positive strategies and, sometimes, restrictive practices that need close oversight. gate.
A real A formal plan written by an NDIS-registered Behaviour Support Practitioner that sets out positive strategies and, sometimes, restrictive practices that need close oversight. gate.
Built into the product.
The NDIS Commission keeps a public register of who's allowed to deliver Behaviour Support. ThimbleCare reads it. If your registration isn't current, the relevant A specific support code in the NDIS Pricing Arrangements (PAPL). For example, 11_023_0110_7_3 for Specialist Behaviour Support assessment. stay locked. No invoices, no shift notes against them, no exceptions. You unlock by renewing, not by toggling a setting.
01
Verified at sign-up, against the Commission's public-search API.
Most tools take your word for it. ThimbleCare checks the register.02
Re-checked weekly for the life of your account.
If your registration lapses, the gate closes the same week.03
BSP line items stay locked until verification passes.
You can still bill core supports. BSP-coded work is just gated until you're cleared to deliver it.settings / behaviour-support · verification
NDIS Commission · Public Search
Sarah Chen · BSP-2024-1847 · current
unlocks
Line item · 11_023_0110_7_3
Specialist Behaviour Support · assessment
Line item · 11_022_0110_7_3
Implementation of BSP. Practitioner not yet registered for this category
Built here, for here
Built for the Australian NDIS.
Shaped around the NDIS as it actually works. Not a generic invoicing tool with a country dropdown.
We speak NDIS.
Price guide, plan periods, plan managers, nominees. Every term in the product is one you already use with your participants.
We know your state.
First Aid, Worker Screening, WWCC, Blue Card, Ochre Card. The expiry clocks that actually apply to your caseload, mapped to your state.
We know your plan manager. And your support coordinator.
Invoices formatted the way plan managers want them, blocked before they ever go above cap. Support coordinators get a read-only view of schedule and goal progress, if and when your participant invites them in.
We know the participant matters.
Their side of the record is an account, not a portal login. They see what you did, when you did it, and approve what gets claimed against their plan.
A tool for each pairing of worker and participant. One worker can hold many participants. One participant can invite many workers. Each pairing is its own shared record. Not a marketplace, not a claim submitter to the NDIA, not a middleman to anyone's money.
Security and residency
Where your records live.
Your records. Your ABN. Your practice. Nothing shared. Nothing moved offshore. Nothing forgotten.
Your records stay in Australia.
Stored in Sydney. Never leaves the country, ever. Not to an overseas server, not to a contractor’s laptop, not to anyone’s AI.
In SydneyEncrypted in transit and at rest.
Every record is encrypted the moment your phone sends it, and while it sits on our servers. Other workers can’t see your records. Other participants can’t see theirs. Nothing leaks across practices.
In transit + at restLocked the moment it’s written.
Once a record is saved, it’s locked. You can add an addendum, but you can’t rewrite what happened. Every change is appended, never overwritten. Seven years, kept exactly as you wrote them.
7 years, lockedThe companies we use, named.
Every vendor that ever touches your records is listed on a single public page. No hidden partners. No surprises.
/legal/subprocessors →Founding-member pricing
Lock in $39/month. For as long as you use ThimbleCare.
The first 500 workers on the waitlist keep $39 a month for the life of their subscription. After we open to the public, regular price is $59 a month. Either way, participants are free, forever.
Waitlist price
For the worker. Founding 500.
$39per month$59
Locked at $39/mo for as long as your subscription stays active. Billing starts the day your practice goes live on ThimbleCare, not when you join the waitlist.
For the participant
Freealways
Your worker pays for the practice. You pay nothing to see your own records, at launch, or ever.
Join the waitlistLaunching within 45 days. Opt in to the closed beta.
Before you sign up
Common questions people ask first.
Five things solo support workers ask in the first conversation. Two-sentence answers. No marketing language.
What does my participant actually have to do?
They get a text or email with a magic link. They tap it once, and they’re in. No app store, no password, no portal training.
Will I have to migrate all my old records in?
No. Start fresh from the day you sign up. We’ll keep an export tool for whatever you’ve got in spreadsheets, but ThimbleCare doesn’t need it to work.
What happens to my records if I cancel?
You export everything to PDF and CSV in one click. They’re your records, not ours. We delete our copies on a published schedule.
Can I use ThimbleCare alongside Hnry, Xero, or my accountant?
Yes. ThimbleCare gives your tax agent a clean CSV. You (or they) lodge it. We don’t compete with them.
When does the $39/month price actually start?
The day your practice goes live on ThimbleCare, not the day you join the waitlist. Locked at $39 for as long as your subscription stays active.
Why this exists
My little sister is severely disabled. So is my best friend's little brother. Care is a life-long necessity, and naturally we want the best for our family…right now, there's a gap in how that care is managed. ThimbleCare is what we wish they'd had ten years ago. One record, shared, in plain English, affordable enough that it's not a decision. Built for everyone involved, not just the one who pays for it.
GJ
Three honest answers
Three things people usually ask first.
“$39/mo on top of what I already pay.”
Most workers replace at least three tools (scheduling, e-signing, invoicing). Net cost is usually lower.
“My participant won’t use a portal.”
They don’t have to. One text message with a link and they’re signing. No download, no setup.
“What if I sign up and then change practices?”
Cancel any time. Your records export to PDF and CSV in one click. They’re yours, not ours.
Lock in $39/month for life.
Get on the list.
First 500 workers on the waitlist lock in founding-member pricing. Regular price will be $59/month at public launch.